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Elements and Performance Criteria

1. Establish workplace program and operating requirements
   • Ensure the workplace program reflects workplace policy objectives
   • Identify, negotiate and agree roles and responsibilities to support implementation
   • Identify and secure resources required to support implementation
2. Establish consultative arrangements
   • Establish consultative mechanisms to encourage input from workplace personnel and their representatives
   • Ensure information on consultation processes is available, appropriate and accessible
   • Establish procedures to ensure that issues raised are promptly addressed
   • Establish procedures to ensure that the outcomes of consultation are promptly communicated
3. Develop program procedures
   • Ensure procedures outline the process for identifying and reporting actual and potential hazards
   • Document risk assessment and control measures, and take account of the hierarchy of control
   • Define corrective action and emergency response procedures
   • Establish procedures to review program adequacy and effectiveness
   • Monitor program implementation to ensure procedures are followed and effective
4. Review program information and recording systems
   • Record information to meet program and legislative requirements
   • Ensure record formats and systems are appropriate and accessible to users
5. Establish or review training arrangements to support program implementation and maintenance
   • Identify roles and responsibilities of participants involved in implementing the program
   • Identify mentoring, coaching and training requirements for each role
   • Provide mentoring, coaching and training support to meet the identified needs
6. Maintain a workplace program
   • Provide information on program purpose, requirements, roles and responsibilities in formats appropriate to purpose and audience
   • Follow program procedures, and identify and address supervisory responsibilities
   • Analyse workplace program records to identify patterns of non-conformance and opportunities for ongoing improvement
   • Address hazard identification, risk assessment and control when planning, designing and reviewing change in the workplace
   • Ensure evaluation of program effectiveness takes account of developments in best practice to support continuous program improvement
   • Establish and communicate program audit procedures